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GSE Maintenance Software
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Service Geeni is a cloud-based GSE maintenance management platform built for the realities of airport ground support operations.
Unlike standalone CMMS or FSM tools, Service Geeni brings field service management and computerised maintenance management together in one platform, with pre-configured GSE workflows that support resident engineering teams, mobile field engineers, hire operations, and hybrid models, without the need for separate systems or integrations.
Every job, service record, parts transaction, inspection, and engineer report is linked directly to the asset, giving you a complete picture of each GPU, tug, belt loader, or de-icing rig across its entire lifecycle.
Key features for GSE operations:
- Planned Preventive Maintenance (PPM) - Automate recurring maintenance schedules based on usage, time, or condition triggers
- Field Service Management - Schedule and dispatch mobile engineers with AI-powered route optimisation and real-time job visibility
- Asset Management - Full service history, inspection records, and parts usage linked to every individual asset
- Mobile App - Engineers log faults, update jobs, complete risk assessments, and capture signatures on-site via iOS or Android. Asset history, maintenance manuals, and relevant parts information for that specific model are available directly in the app, giving engineers everything they need before they start the job
- Stock and Parts Management - Track parts levels across locations, with automated reordering to prevent delays on critical components
- Multi-Site Visibility - Monitor asset status and maintenance performance across multiple terminals or depots in one view
- Compliance Tracking - Maintain complete digital records for aviation safety inspections and regulatory requirements
- Reporting and BI - Analyse maintenance costs, asset lifecycle data, and engineer productivity to drive continuous improvement
One platform. Every operating model. Without the complexity.